Chief Operating Officer - Tyler Area Chamber of Commerce
Tyler Area Chamber of Commerce
About the Role
The Chief Operating Officer (COO) is a new senior leadership position that will oversee the daily operations, strategic initiatives, and overall management of the Tyler Area Chamber of Commerce. The COO will report to and work closely with the President/CEO and the Board of Directors to execute the Chamber’s mission, goals, and objectives effectively. This role requires a dynamic individual with strong leadership, strategic thinking, and operational management skills.
Key Areas of Responsibility:
Operational Leadership
• Provide leadership and direction to all departments within the chamber
• Oversee the organization's day-to-day operations, ensuring efficiency, effectiveness, and alignment with strategic goals
• Maintain operational policies and procedures to optimize processes and productivity
Strategic Planning and Financial Management
• Collaborate with the President and the Board of Directors to develop and execute the strategic plan
• Monitor industry trends, economic development, and community needs to adapt the chamber’s strategies accordingly
• Work with the finance team to develop and manage the budget, which includes ensuring financial sustainability, exploring new revenue streams, controlling expenses, and maximizing resources
Membership Engagement, Programs and Events
• Work with the President to foster strong relationships with chamber members, addressing their needs and concerns to enhance the value of chamber membership
• Develop strategies to attract new members and retain existing members
• Oversee the planning, execution, and evaluation of chamber events, programs, and initiatives
• Collaborate with teams to ensure events align with the chamber’s objectives
Advocacy and Community Relations
• Represent the chamber in community forums, government meetings, and industry associations
• Advocate for pro-business policies and initiatives that support the chamber’s mission and the local business community
Staff Development and Technology
• Provide strong leadership to departments, foster a collaborative and high-performance culture, and support staff development through mentoring, training, and performance evaluations
• Stay updated on technological advancement and identify opportunities to leverage technology for operational efficiency and member engagement. Oversee all areas of the social media.
· A Bachelor’s degree in Business, Communications, or Hospitality-related field is required. Need at least seven plus years’ experience in senior leadership roles in operations and management.
· Must have experience in budget management, financial analysis and be proficient with technology.
· Need excellent communication and organizational skills, ability to work effectively with diverse stakeholders, including businesses, government, and community organizations. Also be passionate about promoting the business community and advocating for economic growth.